Delivery

Delivery Options and Charges

Next Day delivery can only be despatched by us to be guaranteed the following day when ordered during our working week which is Monday to Friday. If delivery is required on a Saturday, please call us so we can advise on the additional cost.  All orders for next day delivery need to be ordered by 12 noon on the preceeding day.  All orders made over the weekend will be despatched on our return on Monday and delivered on Tuesday if requesting a Next Day delivery.  If the order is really urgent, please call us as this can hasten the order and we can sometimes get it fitted in after 12 noon if there is time to pack and process before the courier arrives.

·         The dispatch time for each item is 2-3 working days provided the item is in stock. 

·         When your parcel arrives at your delivery address, a signature will be required to acknowledge receipt.

·         Claims cannot be made against deliveries where you have requested for the parcel to be left.

·         If a next working day delivery is available for your item, this will be shown alongside your product, based on the item being in stock, and providing your order is placed before 12pm on the day of your order.

Mainland UK    

Liquids, aerosols and gels.

For security reasons relating to international air transport, we are unable to deliver liquids, aerosols and gels outside of mainland UK.  If you would like to purchase and have any of these items sent overseas than you will need to arrange and pay for a collection by a courier who uses sea transport.

Delivery Address Options

When placing an order you can choose to either have your goods delivered to your home address or an alternative delivery address. If you do not already have an alternative delivery address on your account you can enter this at the time of placing a new order. Please note that Clippersharp cannot be held responsible where a confirmed order has incorrect delivery information. If the conformation email for the order is incorrect, please call us immediately.

Dispatch Times

Unless you have requested a next day delivery, we aim to dispatch your goods within 48-72 hours of the receipt of the order.  Occasionally at exceptionally busy times this may take a little longer. You will be noted by email or telephone if it is anticipated the delivery will take longer than our stated time.  If you have any questions about the delivery of your order, please call 01823 681076.

Our Delivery Method

Please note that for all deliveries a signature may be required on receipt. If no one is available at your delivery address at the time the item is being delivered, a card will be left giving you appropriate contact for your local depot so you can rearrange delivery.

If you are not entirely happy with the delivery received and the items received don’t match the items listed on your delivery invoice or dispatch email you must contact Clippersharp immediately. 

Blade Sharpening Costs:

Postage for blade sharpening is included in the blade sharpening cost. Express delivery is available at an additional cost of £4.00, you will have the opportunity to select this option before you check out when paying for your blade sharpening online.

Delivery is subject to stock availability.
A signature is required on receipt for goods requested to be returned 'express'

Blade Sharpening Services

If you are ordering sharpening services, please print a copy of your e-mail order receipt and enclose with the blades you send to us to be sharpened, so we know who has sent them to us. If this is not possible for whatever reason, please include your Order ID, clearly labelled, with your blades.

Our Guarantee and Returns Policy

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the product. It must be returned in its original condition and packaging, within 14 days of purchase. We will exchange the item (for which postage must be paid) or provide you with a full refund or credit note. Faulty goods must be returned to us within 14 days for a full refund or exchange, after which a replacement may be offered. Please ask your Post Office for a Proof of Posting Certificate. This will ensure that you will receive your exchange or refund in the event of your goods being mislaid in the post..