Where goods ordered are in stock, despatch is usually within 2 days. If the item is temporarily out of stock we will notify you of the delay and despatch it as soon as it arrives, unless you advise us otherwise.
Clippersharp Delivery Costs:
UK Mainland Shipping
UK mainland orders will be sent via Royal mail on a second class delivery service if the 'standard' option is selected, this service may take up to 5 working days to arrive. If you select 'express' upon checkout and your order is placed before 12pm, we will despatch on a next day service.
For all overseas orders please expect your order to arrive within a 10 day period.
Blade Sharpening Costs:
Postage for blade sharpening is included in the blade sharpening cost. Express delivery is available at a cost of £3.50, you will have the opportunity to select this option before you check out when paying for your blade sharpening online.
Delivery is subject to stock availability.
A signature is required on receipt for goods requested to be returned 'express'
Blade Sharpening Services
If you are ordering sharpening services, please print a copy of your e-mail order receipt and enclose with the blades you send to us to be sharpened, so we know who has sent them to us. If this is not possible for whatever reason, please include your Order ID, clearly labelled, with your blades.
Our Guarantee and Returns Policy
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the product. It must be returned in its original condition and packaging, within 14 days of purchase. We will exchange the item (for which postage must be paid) or provide you with a full refund or credit note. Faulty goods must be returned to us within 14 days for a full refund or exchange, after which a replacement may be offered. Please ask your Post Office for a Proof of Posting Certificate. This will ensure that you will receive your exchange or refund in the event of your goods being mislaid in the post..