Lister Eclipse Upgrade Information

Please ensure your Lister Eclipse is a 1st generation machine. As a general rule, any Lister Eclipse purchased after August is likely to be a 2nd generation. If you’re unsure, please contact the shop where you purchased your clipper.

The more information you can provide about your clippers, the better. If you require a quote before work goes ahead, please make this clear on the paperwork sent with your clippers.

Please click here to download the service/repair form.

If your clippers have a plastic carry case, please send them in the case for added protection. We recommend using bubble wrap or other padding around the case itself. Otherwise, pack well in a strong cardboard box. 

Remember to include the charger and battery if you are sending a battery powered machine.

Please send your clippers to:

Clippersharp Ltd
Southwoods Farm
Culmstock
Cullompton
Devon
EX15 3JX

Include your own return address on the outside of the parcel.

Please note we are not able to contact customers on receipt of delivery.

We recommend sending all clippers using a tracked or signed for service to ensure they have arrived safely. 

Battery-powered machines cannot be sent by Royal Mail. We recommend using DHL who will accept batteries for delivery within the UK.

Please note that collection costs can vary due to weight, size, contents and value of the parcel. You can book a collection from an address of your choice using the links below.

Royal Mail - click here for the booking page

DHL Parcel UK - click here for the booking page

DHL Express - click here for the booking page

Parcel Monkey - click here for the booking page

When your clippers arrive, they are booked into our queue; the contents of your parcel is listed and the date of arrival is recorded.

Please note we do not provide notification of receipt.

Once at the front of the queue, they will be taken into the workshop and examined by the engineer. 

If a quote is requested on the paperwork it will be provided by telephone. This excludes work that is usually required for a standard service.

The engineer will then carry out all the necessary work on your machine

Once the work is complete, we will contact you by phone or email to arrange payment.

Payment can be made by:

Online Invoice
We will need your email address for this, you will then be able to pay your outstanding invoice using the link sent by email.

Telephone
If you would prefer to pay by telephone, we will be in contact when the work is complete to take card payment details.

Once payment has been received your clipper will be dispatched with DHL on a next working day service.

The upgrade cost covers the new components and labour. If our engineer identifies any further issues during the upgrade, we will contact you with a quote before proceeding.

Yes! If your clippers require additional maintenance or repair, simply note this on the service form and our engineer will inspect them during the upgrade process.

We endeavour to keep our turn around times to an absolute minimum but September-December is notoriously busy. We post regular updates relating to turnaround times on our sharpening and social media pages. We kindly ask that you take note of these before sending your machines in for servicing.

As of March 2026, our turnaround time is approximately 1-2 weeks from arrival. This is subject to change weekly.

Unless is it explicitly obvious that any damage to a machine has occurred in transit to you us, we will assume that you are already aware of any damages.

If damage does occur in transit to us, we will do our best to
document it before contacting you to let you know.

For more information relating to our damages policy, please read our sharpening and servicing/repair Terms and Conditions.

Please check your machine once returned to you. All parts worked on during the service come with a 3 month service warranty.

If you experience any issues with your clipper after servicing please get in touch with us.